

Healing Is a Must
The morning sunlight comes through the glass windows of my living room, filling the space with a familiar warmth, while the quiet sounds of the world outside drift into the house. I'm sitting on the couch with my coffee, looking at the photographs of Craig that have been sitting on the shelves for years, each one holding a memory of a life that sometimes feels like yesterday and other times feels so far away. There are pictures of us together, pictures of him with the kids, a

Jules G
23 hours ago5 min read


You Can't Automate Giving a Damn.
As many of you know, my daughter Isabeau has faced many medical challenges throughout her life. We've spent countless hours in hospitals, met more specialists than I can count, and navigated a healthcare system that isn't always easy. And just when you think you've figured it all out, life takes you somewhere new, and you have to start building that support system all over again. With Isabeau now living away from home, one of my biggest concerns is making sure she has the rig

Jules G
3 days ago3 min read


What a Usability Conference Taught Me About Being Human in the Age of AI.
To WUC I came here expecting to learn about usability. I’m leaving with something much bigger: new ideas, unexpected friendships, and a renewed hope in what it means to be human in the age of AI. Thank you for reminding me that the future is still about people. ____ One of the first things you see when you walk into the World Usability Congress is a life-size Pegasus. It stands near the entrance, unexpected and slightly magical, welcoming hundreds of people from around the w

Jules G
Oct 1512 min read


Seven years ago today...
When I think back to the months after his diagnosis, so much of it is blurry now. I remember the treatments, the medications, chemo and radiation, CT scans and MRIs. I remember waiting for results and trying to understand what the doctors were telling us while being terrified of what they might say next. Mostly, I remember trying to buy time. Toward the end, Craig had trouble swallowing. There was a medication that might help prolong his life, and I remember sitting there try

Jules G
Oct 134 min read


A Train to Vienna, a Cup of Coffee and a Curious Mind
It was a cold morning. The kind of cold where you can smell the dampness in the air. A little foggy, a little gray, and everyone was bundled up at the station waiting for the train to Vienna. There’s something about waiting for a train. Everyone watching the tracks, checking the time, waiting for it to appear through the fog. Finally, it came. We got on and immediately everything felt different. Warm. Quiet. So clean. And surprisingly empty. We found our window seats, settled

Jules G
Oct 113 min read


"Forgiveness guides your path!" -Father Robert.
This morning at church, the homily was about forgiveness. At one point the priest said, “Let forgiveness guide your path,” and for some reason those words stayed with me. I remember thinking what a beautiful teaching that was, but almost immediately I wondered how many people can actually do it. We hear so much about forgiveness, about letting go of the people and things that have hurt us, but actually doing it is so much harder. While I was sitting there listening, I started

Jules G
Sep 76 min read


If Not Now, When?
I just got home from Boston, and for the first time in days, everything feels quiet. I’m sitting in my backyard. It’s not quite as hot today, and there’s a little breeze moving through the trees. The wind chimes are making those soft, beautiful sounds, and I can hear the leaves rustling and dancing above me. It’s peaceful out here, the kind of quiet that finally gives your mind a chance to catch up with everything your heart has been feeling. And all I can think about is Izzy

Jules G
Aug 294 min read












